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Missing and Damaged Assistant London

Missing and Damaged Assistant

Reports to: 
Head of Technical

Job purpose: 
This is a full time permanent administrative role to assist the Missing / Damaged desk


Key Responsibilities 

  • To assist with reviewing the new and outstanding missing and damaged cases and keep up to date on the status of missing and damaged kit by contacting clients.
  • Writing emails with a timely and professional manner to communicate with clients detailing the kit that is outstanding/damaged.
  • Support with liaising with technical managers and service department regarding assessment and ongoing repairs of damaged equipment.
  • Carrying out in-house spot searches for missing equipment.
  • Assisting with liaising with the Account Managers and Senior Management regarding cases for important clients.
  • Manage paperwork efficiently and effectively.
  • Manage and take responsibility for incoming emails.


  • Attention to detail
  • Time management
  • To be able to work independently
  • To take ownership of the role
  • Intermediate Microsoft Excel
  • Good communication skills written and spoken


  • Experience of working in an inventory-based warehouse type environment
  • Interest in film and broadcast equipment
  • Driving licence
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angenieux, Leitz, Blackmagicdesign, Sony, ARRI, Canon, ZEISS, Panasonic, SIGMA, Cooke, RED

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